Effective September 24, 2026. Updated September 26, 2026.
What we collect
Right now, DFW Cooling Pros is an informational site. We do not run contact forms, accounts, newsletters, or live chat, so we do not collect your name, phone number, email address, or service requests through the site itself.
If you email us at privacy@northtexascooling.com, we receive whatever you choose to include in that email. Like most websites, our hosting provider may also log basic technical data (such as IP addresses and pages visited) to operate and secure the site.
How we use it
We use emails you send us to respond to you, and technical logs to keep the site running and secure. We do not sell your information, and we do not use it for marketing.
Who we share it with
We share information only as needed to operate the site (for example, with our hosting provider) or as required by law. We do not share information with HVAC contractors or any other third party for marketing.
Calls and texts
We do not call or text anyone. The site has no phone number, no forms, and no call-tracking numbers, and we do not record calls. If you email us, we reply by email only.
Data retention
Emails you send us are kept as long as needed to respond and for reasonable record-keeping afterward. Technical logs are retained by our hosting provider under its own policies.
Your choices
You can ask us what information we hold about you, ask us to delete your emails, or opt out of any future contact by writing to privacy@northtexascooling.com.
Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
If this policy changes, we will post the updated version here and revise the date above. If the site begins collecting new categories of information (for example, a contact form or contractor directory), this policy will be updated before that collection begins.
Contact
Questions about this policy: privacy@northtexascooling.com.